Basic server setup with pre-installed control panel (cPanel/Plesk). Control panel should be purchased based on the customers requirement

Configuration of the core services like Apache, DNS, FTP, mail, PHP, Mysql

Configure local & offshore backup solution. Offshore backup solutions should be purchased by the customer

Assist customers to configure FTP & email client in their local system

3rd party application installations including WordPress, Joomla, Magento, Tomcat, Cloudflare, KernelCare, CloudLinux, Softaculous etc. License should be purchased by the customer

Assistance to transfer contents from cPanel - cPanel, Plesk - cPanel, cPanel - Plesk, non-control panel server to server with cPanel/Plesk control panel

Improve server security by following the industry standard practices like disabling direct root login, change default SSH port etc

Basic firewall tweaking and on-demand firewall configuration like blocking IP addresses, close unused ports etc to tighten the server security

Installation of security patches and updates provided by the control panel provider

Perform weekly/monthly security audit to find malware on the server

On demand email spam review and IP delist process

Tweak core services like Apache,Mysql,PHP for improved performance

Regualr disk space audit to prevent full disk utilization

Monitors the core services like HTTP(S), MySQL, FTP, POP, IMAP, SSH, DNS

Monitors server load & disk space utilization

Extended Support assistance, on-demand phone assistance by T2/T3 Support Engineer

Assistance for hardware & Network issues

Website & database restoration from the backup

Assistance for troubleshooting coding related issues